We buy thousands of diabetic testing supplies every month, so if there is a sufficient number of clients in a geographic area we will allow in-person drop-offs of their products, which can be completed in one of two ways. One way is to allow our clients to drop off their products at one of our local offices. A second is that we may set up drop-off times at designated “Exchange Zones” around a city or county (these are explained further down below). Just like with in-person pick-ups, either of these instances are rare since receiving the products by mail is much more convenient for everyone, but sometimes these drop-offs are allowed. Please ask your assigned representative about this option if you think it may be most convenient for you! Regardless of how the drop-off takes places, when you arrive one of our team member's will verify the condition of your products, prior to making payment to you.

We work with thousands of different clients every month, so we do not frequently allow in-person drop-offs of products, since having our clients send in their products by mail is much for convenient for everyone involved! That being said, we do occasionally make exceptions. When we do agree to allow drop-offs, we want to ensure that SAFETY is our number one priority. This being said, one of the ways we facilitate these is at local Police Department or Sheriff’s Office designated “Exchange Zones”. These special locations have been set up by local law enforcement organizations to facilitate the safe transactions of people who meet electronically (online or via phone) and who want to work together to buy or sell items. These zones are typically under video surveillance 24/7 / monitored by law enforcement, so we find them to be the safest locations to meet!

**Please Note: Our team members who meet in-person DO NOT CARRY CASH! All of our payments to our clients are made electronically following confirmation of the conditions of the products by the team member conducting the meeting. Following confirmation, this team member then contacts a supervisor who is located at a separate location, and after confirming the condition with the supervisor, it is the supervisor who releases the electronic payment to you. Ultimately it is up to the supervisor how much we are able to pay you for your supplies, so please be patient with the team member who is meeting with you, as they are unable to make a purchase price decision, nor do they have the ability to pay you; they are simply there to confirm the condition of your supplies and to take delivery of them if you choose to sell them to us!

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Assuming you choose to sell to us, once the supervisor confirms that we will purchase the products, the supervisor will release your payment! Our Terms and Conditions page, located HERE, and our Contact Form, located HERE, specifically discusses our various forms of payment; however, it is likely that before we agreed to meet you in person you had already decided how you preferred to be paid and communicated that to us so that we could set up the transaction in advance. Regardless of whether you drop off at our office, or meet with a team member in an Exchange Zone, once the products are brought back to our local processing center they will be logged in to our inventory management system.

That’s it - our process is super simple! And don’t forget - WE CAN PAY YOU AS OFTEN AS YOU HAVE PRODUCTS TO SELL! We realize many people have extra diabetic supplies once every 30, 60, or 90, days, and some people even have extra products multiple times a month! We want to buy AS MUCH AS POSSIBLE, so contact your assigned representative as often as you’d like!