OF COURSE IT IS! We wouldn't purchase products that were illegal to buy, and then advertise about it on the internet! As long as the products are legally in your possession (meaning you didn't steal them!) and you have the right to sell them (either because you own them or you have permission of someone else who owns them!) then you legally have the right to sell them to us!!! You're simply selling extra items that you no longer have a need for...it's just like if you were having a yard sale!

AS OFTEN AS YOU’D LIKE -- please just make sure to comply with our Terms and Conditions :) . We want to establish GREAT, LONG-TERM, relationships with our clients, and if that means you’d like to sell us your supplies every month, every week, or every day, we’d love to work with you to get that done!

Let us ask you this first...do you like getting FREE MONEY? If the answer is yes, then OF COURSE we will take referrals from you! We LOVE referrals! If the diabetic person (or people) you refer chooses to work with us...WE CAN PAY YOU A CASH REFERRAL FEE! You don’t even have to be a diabetic yourself! Give us a call to discuss. By the way...here’s the best part - THERE IS NO LIMIT TO HOW MUCH WE CAN PAY YOU IN REFERRAL FEES! If you want to refer 100, 200, or even 500 people to us, we will PAY YOU for every single person that we wind up working with! So go ask EVERYONE you meet and say “Excuse me...are you a diabetic? Would you like to receive MONTHLY CASH for diabtic supplies you’re not using?!?!” We can pretty much guarantee you’ll get some interested people!

Shucks! Did we miss your call? We’re sorry if we did! We get such a high call volume on a daily basis that sometimes all of our representatives are busy, so if you called and we missed you we will get back to you ASAP, because we definitely don’t want to keep you waiting! If you’d like, you may also use

This can change on a weekly basis depending on what we need! The easiest thing to do is take a couple minutes and speak with a representative to see if what you have is something we buy! Under normal circumstances, we can usually buy any major brand of any type of diabetic testing supply, which can include test strips, insulin monitors, receivers/transmitters, insulin syringes, lancets, etc.! Let's talk to see what you have! Worst case scenario is what you have right now may not work, but something you may have in the future definitely could!

Good question, and this is probably the one you care about the most, right?! We traditionally use electronic payment methods because it allows us to better track our expenses; we very rarely use cash to pay our clients for their diabetic products. We prefer to use the most reliable payment methods, which provide either the fastest money transfers and/or are the most reliable. These methods normally include payments made via Zelle, a bank-issued/electronically bank-produced check which is mailed to you, an internal bank transfer (available only for clients with Bank of America accounts), an electronic check, an ACH transfer, or an electronic Amazon gift card. All of these methods are super simple, and are the FASTEST way to receive your payment! These methods also guarantee you will receive the ENTIRE payment and that you will not have to pay any fees. (We do occasionally offer other methods such PayPal, CashApp, or Venmo, however, these services are unreliable with regard to how quickly you can receive your money, and they also charge you transaction fees, so we do not recommend using them!)

We pay all of our clients that we work with AS QUICKLY AS POSSIBLE, because we want to keep you happy and keep you coming back to work with us, month after month!!! When you get paid is based on how we receive your diabetic products. 1. If we are meeting you in person to purchase your products, regardless if we are coming to you or you are coming to us, we will release the payment to you during the meeting, after we verify the condition of your products. If we are paying you electronically (this is standard practice - we do not use cash!), you should see the payment either immediately, or within 24 hours or so, depending on the payment method. If we are paying you by an electronically originated check which is produced by our bank, the bank will mail the check to you and you should receive it within a week or so. 2. If we are receiving your products by mail, once we receive them at our processing center and verify their condition and log them in to our inventory system, we can release the payment to you THE SAME DAY! The time frames discussed above would apply here, depending on the payment method. From the time the products are delivered to our processing center, it typically only takes a few days for us to examine them, log them in, and to release your payment!

We can pay for shipping in two ways: 1. WE COORDINATE SHIPPING (Preferred Method): We create a shipping label and send it to you by email for you to print, or, if you do not have a printer, we can print the label and mail it to you. Either way, you will take that label, go to the carrier we have specified (USPS, FedEx, UPS), the carrier will tell you which of their boxes to use based on the label, and you will then pack the box and attach the label to your package, and provide it to the clerk. THERE IS NO COST TO YOU THIS WAY! This Is our preferred method because we have negotiated rates with our mail carriers and this allows us to get the best shipping rates! 2. SELF-SHIP METHOD (Non-Preferred Method): If you would rather send your shipment faster than we can get you a label, you are welcome to do that (it might even get you paid faster if we’re a little backed up at the office)! In this instance, you would pack your supplies in the SMALLEST BOX POSSIBLE, and send it to the address we have provided to you, which will be to one of our processing centers. Since using this method will not allow us to receive the best shipping rates, we can only reimburse you up to $7.50 per shipment. Some people prefer to do it this way so they can get paid faster, while others are OK with waiting a few extra days to use our preferred method - it’s up to you, just please make sure you discuss it with your assigned representative. Reimbursement for shipping costs will be included in the same payment that we use to pay for the supplies you are selling us. **Please Note: Prior to being able to pay you for shipping, we will need a picture of the ENTIRE RECEIPT, so please make sure to email that to us AS SOON AS YOU SEND YOUR PACKAGE! If you are delayed in sending us a picture of the receipt we will need to delay your payment for your products, as we are unable to process multiple payments per shipment. **Please Note: Most people only have three to five boxes of test strips, or a glucose meter or two, to sell us, in a month, which can all fit in a U.S. Postal Service or private carrier (FedEx/UPS) SMALL flat rate box. We use negotiated shipping rates with our carries, which keep costs below the $10 mark for this size shipping box. In the event you have a large shipment which will not fit in the “small” flat rate box of the carrier we have selected, please let your representative know so they can determine what size will be best for you. If you choose the “self-ship” method, and the price of that new size is above $10, we will likely pay for the entire cost for you, because it means you are selling us A LOT of supplies! What we cannot pay for, however, is if you ship products to us in a much larger box than is necessary - please always select the smallest box possible so that no one is forced to waste money :) Your representative will provide additional details when it comes time to send your shipment.

Great question! Unfortunately we don’t have any control over the companies that provide our mail services, just like everyone else! We traditionally use the U.S. Postal Service, FedEx, or UPS, to ship products to us, and we choose a specific organization based on cost, location where you live, and current speed at which the carriers are delivering. Please remember that during certain times of year shipping can slow down, especially around the holidays in November and December. All that being said, from the day you send your shipment to the day we receive it, we are typically looking to have it delivered to our processing center within three to five days, depending on where you live in the United States.

As a general rule we do not purchase expired products, though at times we may be able to purchase some based on marketplace demand. If you have expired products you would like to sell please discuss it with a customer service representative.

As a general rule we do not sell diabetic products, as there could be specific regulations pertaining to this based on geographic area. If you have additional questions about this please ask a customer service representative.

At this time we are unable to ship supplies back to you if they do not match what you stated you would send us. If the supplies you send are the same brand, type, and count, as what we originally discussed, but they have been damaged in the mail, we will potentially have to adjust the price we can pay. If the products you sent are completely different from what we originally agreed to purchase and do not match the brand, type, and count, we discussed, we will be unable to ship the supplies back to you, and may not be able to pay you for the supplies. This will have to be determined on a case by case basis, so if this occurs please discuss it with your assigned representative.

NO! PLEASE DO NOT DO THIS! Removing labels or stickers can be VERY tricky and is a delicate process! One wrong move and you could damage the packaging, which will lessen the value, and we would likely have to decrease our purchase price from what we originally agreed to pay you! All labels and stickers are removed by trained personnel AFTER you ship the products to us - this keeps the packaging in the best condition possible!

When you send us your products you should receive a tracking number, and that will allow you to track the location of the products. You will also get an email notification from us once the products have been logged in to our inventory system.

Awesome question! Damage to mailed boxes can happen, and we want to avoid this AT ALL COSTS! Damaged products that do not match the pictures you originally sent us can affect the final price we can pay you! Prior to mailing your shipment to us, your customer service representative will provide specific instructions on how to pack the box so that the products do not get jostled while in transit. The basic concept is this - pack the products with paper, styrofoam, plastic bags, basically ANYTHING that will keep them TIGHT to the interior of the box so they do not move around and/or touch the walls of the box! Movement causes damage!

PLEASE DON’T BE WORRIED! We are an officially registered company and we are here to keep buying products from you month after month! Aside from the fact that taking your shipment and not paying you would be ILLEGAL, unethical, and immoral (things we are not!!!), it does us no good to steal from you the first time we work together, because then you will never work with us again, and we don’t want that! Also, please keep in mind we are not some random person on the street corner trying to buy your supplies - we are a legitimate business with office space / processing center(s), logging and inventory infrastructure, a website, employees, and payment processing methods! Illegitimate people don’t take the time to set all of that up! If that isn’t enough to convince you, we will be HAPPY to send anyone requesting it a copy of our official state registration showing we are a legitimately registered company! And if THAT doesn’t convince you, we will walk you through how to look up our company in your state's corporation commission database so you can see for yourself that we haven’t falsified the state registration - you will be able to see it online with your own eyes! We understand about being cautious and we applaud it, so please let us know whatever we can do to put your mind at ease!

We make every effort to keep our prices consistent, but it is important to understand that sometimes prices do fluctuate. Unfortunately we have no control over this potential fluctuation, as it is determined by the product marketplace. But again, we do our best to pay approximately the same amount month after month, because we know that many people depend on the payments they receive from us!

Hopefully the above FAQ's covered everything for you! However, if you have any other questions which aren’t listed on this page, please feel free to email us at INFO@MEDEXAMERICA.COM, or you may call us at (844) 228-4512. Or if you just want to receive a quote for what we can pay for your diabtic supplies, you may go to our We hope to hear from you soon!!!