The standard method for us to receive your products is for you to mail them to one of our local processing centers where they can be inspected and logged in to our inventory system. This process is much more convenient for both you, and us, than trying to coordinate an in-person pick-up (more information on in-person option below), since it does not require coordinating schedules to meet at a specific date and time, and it also allows you to mail the products to us at your convenience! 

We realize shipping can be expensive, so we have designed a program which can allow us to pay for the entire cost of your shipping! There are a few ways we can do this, so your assigned representative can go over the specific methods with you! To summarize, when we choose to purchase your products and have you ship them via the mail, we will either email, or mail, you a shipping label (U.S. Postal Service, UPS, or FedEx, are standard labels we use based on geographic area). We also provide specific directions on how to pack your supplies into a box in order to make sure they arrive in perfect condition! (It is VERY IMPORTANT that all products remain in the best condition possible, so please follow the directions on how to pack your shipment!!!)

When we have you send in products via the mail, we will determine which shipping company we need to use  (U.S. Postal Service, UPS, or FedEx) based on the coverage in your area, as well as what is most convenient for you! We will then either email you a shipping label which you will need to print, or if you do not have access to a printer we will print the label and send it to you by mail, in an envelope. Once you print (or receive) the label, you will then take your supplies to your local U.S. Postal Service, UPS, or FedEx location (we can help with locating the center closest to you) and you will pack your supplies, apply the label (or have a clerk do it for you), and ship it off to us! Again, it is VERY IMPORTANT that you follow our directions on how to package your supplies, as we do not want them damaged in transit!

Once we receive the supplies at our processing center, they will be logged in to our inventory management system. Once they are logged in to our system we will notify you that we have received them, we will let you know the condition of the supplies, and we can then send you your payment! Don’t forget to let your representative know how you prefer to be paid!

That’s it - our process is super simple! And don’t forget - WE CAN PAY YOU AS OFTEN AS YOU HAVE PRODUCTS TO SELL! We realize many people have extra diabetic supplies every 30, 60, or 90, days, and some people even have extra products multiple times a month! We want to buy AS MUCH AS POSSIBLE, so contact your assigned representative as often as you’d like, and let's get you paid!